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AutorenHartmut Obendorf, Harald Weinreich, Eelco Herder, Matthias Mayer
TitelWeb Page Revisitation Revisited: Implications of a Long-term Click-stream Study of Browser Usage
Publiziert inCHI 2007
VerlagACM Press
DatumMai 2007
Seiten597 - 606
NotizWinner of the ''CHI 2007 Honorable Mention Award''
ZusammenfassungThis paper presents results of an extensive long-term clickstream study of Web browser usage. An update is given for findings of previous studies from seven to thirteen years ago. Web browsers now serve as unifying interface for a multitude of purposes; the users' tasks and visited sites determine specific interaction patterns and suggest improved corresponding forms of navigation support. We especially focus on character and challenges of page revisitation and suggest a more differentiated notion of the term page revisit. The recurrence rate, commonly used as a key measure for the share of page revisits, turns out to be strongly dependent on interpretation. Although the average recurrence rate of this study is lower than in previous studies, new and higher demands on revisitation support have emerged. Based on our analysis of user action logs and interview results, short-term revisits (backtrack or undo) are differentiated from medium-term (re-utilize or observe) and long-term revisits (rediscover). We analyze current problems and provide suggestions for the tailored support for different revisitation types.
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